Frequently Asked Questions
Everything you need to know about your fitness journey with Titan.
What is the standard shipping timeframe for heavy equipment?
Most orders are processed within 24-48 hours. Large items like power racks and weights are shipped via LTL freight and typically arrive within 5-10 business days depending on your location.
Do you offer a warranty on strength training gear?
Yes, we provide a comprehensive 1-year warranty on all structural welds and frames, and a 90-day warranty on upholstery and grips to ensure your equipment stands up to your toughest workouts.
What is your return policy for fitness accessories?
We offer a 30-day return window for most items. Products must be in their original packaging and in new condition. Please note that return shipping costs for heavy freight items may be the responsibility of the customer.
Can I track my order in real-time?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer financing options for home gym setups?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to build your dream gym now and pay over time.
Are your barbells and plates Olympic-sized?
Yes, our standard barbells and weight plates are designed to meet Olympic specifications with a 2-inch sleeve diameter, ensuring compatibility across our entire strength range.