Returns & Exchanges
At Titan Fitness, we stand by the quality of our equipment and offer a 30-day return window for products in their original packaging to ensure your home gym meets your performance standards. If you are not completely satisfied with your purchase, our team is here to assist with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Equipment
Securely pack the items in their original manufacturer packaging, ensuring all bolts, components, and manuals are included to avoid restocking fees.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your gear for signs of use, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing